Quick answers to common questions about our car rental assistance
Simply call us at Chat Now and share your pickup location, dates, and vehicle preference. Our experts will check availability across 50+ rental partners and help you book the best deal instantly.
Yes! Call our support team at Chat Now for assistance with modifications or cancellations. Policies vary by rental provider, and we'll guide you through the process.
We partner with 50+ trusted rental brands including Enterprise, Hertz, Avis, Budget, Alamo, Thrifty, Dollar, National, Sixt, and many more. We compare rates across all providers to get you the best deal.
No! Our car rental assistance service is completely free. You only pay the rental company directly. We may earn a small commission from our partners, but this comes at no extra cost to you.
Most rental providers require drivers to be at least 21 years old (some locations 25). Young driver fees may apply for renters under 25. Call us for assistance with age requirements specific to your location.
Most rental companies hold reservations for up to 2 hours after the scheduled pickup time. If you're delayed, call us immediately and we'll help coordinate with the rental provider to adjust your booking.
While basic liability insurance is often included, we strongly recommend having full coverage. Many credit cards offer rental car insurance - we can help you understand your options and what coverage you may need.
Some rental companies accept debit cards, but they may require a larger deposit and credit check. A credit card is generally preferred. Call us for provider-specific policies regarding debit card rentals.
We believe in complete transparency. We'll inform you of all potential fees including taxes, airport surcharges, young driver fees, additional driver fees, and fuel charges before you confirm your booking.
Yes, most rental companies allow additional drivers for a daily fee. Spouses are often free. Call us and we'll help you add drivers to your reservation at the best rate.
If you find a lower rate for the same vehicle, dates, and location from any competitor, call us immediately. We'll work to match or beat that price whenever possible.
Absolutely! We can find one-way rental options across the USA. Drop-off fees may apply depending on the locations. Call us with your pickup and drop-off cities for the best rates.
Late returns typically incur hourly or daily charges. If you know you'll be late, call us ASAP and we'll try to arrange a grace period or extension with the rental provider.
Yes! We specialize in long-term rentals (28+ days). Monthly rates are significantly cheaper than weekly rates. Call us for custom quotes on extended rentals.
You'll need a valid driver's license, a major credit card in your name, and proof of insurance (if not purchasing coverage). International renters may need a passport and international driving permit.
The person whose name is on the reservation must be present at pickup with their license and credit card. You can book for someone else, but they'll need to provide their own payment and documents.
Most rentals offer "full-to-full" - you receive a full tank and return it full. Avoid prepaid fuel options unless you're sure you'll use the entire tank. We'll explain all fuel options before booking.
Most rental companies include 24/7 roadside assistance. Coverage varies by provider. Call us to understand what's included with your rental and if additional coverage is recommended.
Yes, most rentals allow travel within the US and Canada. Some exotic or luxury vehicles may have restrictions. Always inform us of your travel plans to ensure proper coverage.
Refund policies vary by rental provider. Call us immediately if you need to cancel. We'll explain your options and help process any eligible refunds. Free cancellation is available on most prepaid bookings within 24-48 hours.